Faq

  • All packages and individual services that I organize are unique. I do not sell packages from catalogues or from other tour companies. After years of working in tourism as an interpreter, tour leader and tour guide in Florence, Prato and Fiesole, I now work as tour operator and travel planner. Thanks to my experience, and in consideration of your needs and interests, I will design the travel itinerary just right for you!

  • The travel itinerary that I will present you will include all the services at a single final price, without the details of the individual services. To start planning, I request a signed contract and a non-refundable fee that will be deducted from the total cost of the trip.

  • Yes, I also provide this service without additional consulting costs.

  • I also take care of travel to other European countries if combined with the planning of a trip to Italy.

  • I can suggest arrival and departure airports in Italy, but I do not take care of booking flights. These must be purchased in the country of departure.

  • Yes, my service begins with the signing of a contract that I will send to you by mail, to be sent back to me signed (as scan attached to an email or by fax to 0039 055 698090) and a non-refundable fee that will be deducted from the entire cost of the trip.

  • Payment takes place 45 days before departure

  • Payment can be made by wire, VISA or MasterCard credit cards + 3% administrative costs or via PayPal + 5% Paypal commissions.

  • No, I provide a total cost, because it would be difficult to provide costs made up of too many components.

  • Yes, to take advantage of my advice in planning a personalized itinerary, I charge a fee to be agreed in advance depending on the service requested.

  • I do not know the cost of your trip until you have chosen the various items that compose it, such as transport, excursions, guided tours, type of hotel and room, assistants, and many other factors. I can tell you a non-binding approximate cost before you sign the contract as an indication. An average cost for 2 people including a 3-4 star hotel, private driver, a guided tour starts at € 800 + per day.

  • I am a travel agent and tour operator regularly registered with the Chamber of Commerce of Florence with REA number 578231

  • We start by setting up a 20 minutes free consultation by telephone or via Skype, FaceTime or WhatsApp during which we can clarify what your travel expectatios are and how I work with my clients.

  • I normally work with individual clients, but if the travel agency in question needs a particular service or trip, I will be happy to cooperate.